Frequently Asked Questions

We offer a 7-day return policy for all products under the following conditions:

Damaged Product: If the product arrives damaged.
Dead on Arrival: If the product is not functional upon receipt.
Manufacturing Defect: If there is a defect due to manufacturing.
Incomplete Product: If the product is missing parts or components.
Incorrect Product: If the wrong product was shipped.
Expired Product: If the product is past its expiration date.

You can track your order here.

You can reach us via email, phone, or WhatsApp chat.

To update your shipping address, please contact us immediately via email, phone, or chat.

We deliver worldwide; however, due to government regulations, some products may not be available for delivery to all countries. Please contact us to confirm delivery options for your country and address.

If the order time is the same, then yes, all your products will come to you in a single package.

Our return policy is designed to be simple and fair. Please refer to our return policy section for full details on how and when you can return a product.

If you received the wrong item, please contact our customer support immediately. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.

If your order arrived damaged, please document the damage with photos and contact us immediately. We will work with you to resolve the issue, either by sending a replacement or providing a refund.

Once your return has been authorized, we will provide you with the address where you should mail your return. Please ensure the item is securely packaged to avoid damage during transit.

You can receive customer support by contacting us via email, phone, or WhatsApp chat. Our support team is available to assist you with any inquiries or issues you may have.

If you entered an incorrect shipping address, please contact us as soon as possible. We will do our best to update the shipping address before your order is dispatched.

Changes or cancellations to an order can only be made before the order is shipped. Please contact us immediately if you need to change or cancel your order.