Eligibility for Returns:

• Items must be returned within 7 days of delivery.
• Products should be unused, in their original packaging, and in the same condition as when you received them.
• Custom-made or personalized items are not eligible for return unless they arrive damaged or defective.

Return Process:

1. To initiate a return, please contact our customer service team with your order details.
2. Once your return is approved, you will receive instructions on how to return the item.

Refunds:

• Upon receipt and inspection of the returned item, we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days.
• Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer.

Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us within 48 hours of delivery.
• We will arrange for a replacement or a full refund, including any shipping charges, at no extra cost to you.